Drainage Utility

Streets Division

Water Wastewater Utility

Logo with Department Public WorksThe City of Schertz Public Works Department takes pride in providing superior customer service, safe and efficient streets, community services, development of the community, and excellent water services. We strive to prepare our team for the future and our ever-growing city as we accept new projects that will better the lives of our citizens


Report A Pothole

Report a pothole to Schertz Public Works that is 3' x 3' or smaller, and we'll fix it in 5-7 business days. Report by calling 311,
(210) 619-1000, or report online now.

Report a Street Light Outage

If you've noticed a street light outage in your neighborhood, please reportit  directly to your utility provider by calling or submitting a report online. Depending on your location, this may be GVEC, CPS, or NBU. 

GVEC Call 1(800)223-4832 Report Online
CPS Call (210) 353-2222 (Option #2) Report Online
NBU Call (830) 629-4628 Report Online

Unsure of your utility provider or need assistance in reporting? Call 311, (210) 619-1000, or email customercare@schertz.com and our dedicated team will gladly assist you.