Neighborhood Services is a division of the Planning & Community Development Department, with a dedicated team of Code Officers and Environmental Health professionals to serve Schertz. The team is committed to working collaboratively with the community to connect community needs with community programs and resources in order to foster a healthy, safe, and attractive community.
Neighborhood Services administers property maintenance and health and safety codes with a focus on collaboration, communication, education, and addressing community concerns, which is achieved through the promotion of public health and safety best practices in accordance with local ordinances and state laws.
Code Enforcement
Code Enforcement is committed to providing outstanding services to property owners and occupants that promote compliance with property maintenance codes and ordinances that impact the public health, safety, and welfare; thereby contributing to the overall quality of life of the community.
To register a complaint or concern, residents can contact 311 Customer Service by calling 3-1-1 or (210) 619-1000. Customers may also submit a complaint or concern through the city web portal.
Learn More about Code Enforcement.
Environmental Health
Environmental Health is responsible for protecting the health and safety of the citizens and visitors within Schertz through inspections to ensure that food establishments, temporary food events, commercial swimming pools, and childcare facilities meet safety and sanitary regulations.
To register a complaint or concern, residents can contact 311 Customer Service by calling 3-1-1 or (210) 619-1000. Customers may also submit a complaint or concern through the city web portal.
Learn More about Environmental Health.