Construction Hours
Outdoor construction hours are as follows:
- Monday - Friday: 7 a.m. to 6 p.m.
- Saturday: 9 a.m. to 5 p.m.
- Sunday: Outdoor work is prohibited
According to Ordinance 13-H-51, Section 54-14 (8): Commercial contractors are prohibited from the erection (including excavation), demolition, alteration or repair work on any building or structure other than between the hours of 7 a.m. and 6 p.m. on weekdays, and 9 a.m. to 5 p.m. on Saturdays. Commercial contractors are prohibited from outdoor work involving erection (including excavation), demolition, alteration or repair work on unoccupied structures on Sundays. An exception can be made in case of urgent necessity in the interest of public safety and convenience, and then only by written permit from the city manager or his/her designee, which permit may be renewed by the city manager or his/her designee, during the time the emergency exists. All special requests must be submitted in writing. For more information on special requests please email Sarah Rodriguez at srodriguez@schertz.com.
If you are in need of a service reconnection you may contact the after hour’s number at (210) 619-1200. There is a $50 reconnection fee. Please provide your account number or street address.
Meter Tech After Hours Availability:
- Monday through Friday 5:00 PM - 9:00 PM
- Weekends and Holidays 8:00 AM - 9:00 PM
You can get a sticker at the Hal Baldwin Municipal Complex located at 1400 Schertz Parkway at City Hall or the Administration Building #2.
Contact the Public Works Department by phone at (210) 619-1800.
You will need to call 811
Guadalupe County -
- 1052 FM 78, Schertz, Texas 78154
- Phone # (210) 945-9708
Comal County -
- 205 N. Sequin Ave, New Braunfels, Texas 78130
- Phone # (830) 620-5521
Bexar County -
- 100 Dolorosa, San Antonio, Texas 78205
- Phone# (210)335-2011
Our street sweepers clean about 163 miles of street each month in the City of Schertz. In order to maintain all of the roadways, the City asks that residents do not dump, push, sweep, or blow yard waste- including leaves, tree limbs, or brush- into City streets or right of ways.
You will need to call your electric company:
- Guadalupe Valley Electric Cooperative (800) 223-4832
- City Public Service Energy (210) 353-3408
- New Braunfels Utilities (830) 606-2074
To report a property violation contact Code Enforcement by phone at (210) 619-1650.
Payment of fines are accepted in person, by mail or online. Anyone under the age of 17 must appear in person and must be accompanied by a parent or legal guardian. The City of Schertz Municipal Court accepts cash, credit/debit card, money orders or cashiers checks. No personal or company checks accepted.
You can reach our Inspections Division by phone at (210) 619-1750.
All contractors performing work for which a permit is required in the City of Schertz shall be registered with the City. Certain types of contractors are required to be licensed by the State of Texas.
The court will issue a warrant when:
- You violated your promise to appear on your citation
- You failed to comply with the orders of the court
- You did not complete a payment plan or failed to make payments as directed
- You failed to appear on a summons, bond or to appear
If you are in warrant status your options are limited, please contact the warrant division at 210-619-1663 or 210-619-1664.
If you are in warrant status and you have a driver's license, it will be denied renewal pursuant to Chapter 706 of the Texas Transportation Code under the Failure to Appear Program.
The only way to avoid arrest and regain the ability to renew your driver's license is to pay your fine(s) in full. This may be done Monday through Friday from 8 a.m. to 5 p.m. (excluding holidays). The City of Schertz Municipal Court accepts cash, credit/debit cards, money orders, and cashier's checks. The City of Schertz Municipal Court does not accept personal checks or company checks.
Lost and Found Pets:
If you see a stray animal, please call us first. We ask that you not pick it up, take it to your home, or bring it to the shelter; we will dispatch an Animal Services Officers to come to get it.
If you have lost your pet, please watch our Facebook page where we post all new incoming animals to the shelter. If we have your animal, please call us to make an appointment to come to pick it up. As always, we encourage everyone to microchip their animals. This helps us identify and return lost pets to their owners very quickly.
Schertz Animal Services holds stray animals for a minimum of at least 72 hours to allow owners a chance to find their lost pets. If the animal is not claimed in that time period, it becomes the property of Schertz Animal Services and may be made available for adoption any time after the stray hold period.
If you’d like to report a dead animal you can:
- Call the Schertz Animal Services at (210) 619-1550 during business hours (Monday – Friday from 8:00 a.m. to 5:00 p.m.)
- Call 311 during business hours (Monday – Friday from 8:00 a.m. to 5:00 p.m.)
- Submit a written notice to CustomerCare@Schertz.com
The Schertz Police Department is urging community members to file online reports or request a police report or other related records using online services. Utilizing these online services will increase efficiencies within the department while enhancing services to community members of Schertz.
Yes, please contact the Police Department at (210) 619-1200 or visit at 1400 Schertz Parkway, Building # 6.
Contact the Fire Department by phone at (210) 619-1300 to verify if there is a burn ban in place.
Yes, please call the Fire Department by phone at (210) 619-1300 to schedule.
Contact Schertz EMS by phone at (210) 619-1400.
Yes, contact EMS at (210) 619-1400
Learn more about Passport to Care and and how to register here.
Contact the EMS billing office at (210) 619-1450 or pay online on the EMS page under Billing Department.
Any Texas resident with a photo ID and current proof of residence (e.g. a utility bill) may apply for a card, free of charge. If the proof of residence is different than the photo ID, the person's name must appear on the proof of residence document to be valid. Children under 18 may apply for a card as long as they can write their name and a parent with a photo ID and proof of residence is present to sign the application form. Guadalupe County and the Cities of Cibolo and Selma all contract with the Library to provide service to their residents free of charge. Visit the Library in person to complete the application and receive your card. You can also start the application process online. In addition to a regular full-service card, the Library also offers a digital-access-only card and TexShare cards.
The Library is open:
- Monday-Thursday 10 am - 8 pm
- Friday-Saturday 10 am - 6 pm
- Sunday 12 noon - 6 pm
The Library is closed on all official City holidays and may periodically close for staff training, events or emergencies. Unsure about closures? Give us a call at (210) 619-1700 to verify hours. Any changes to library hours are also posted on the Library’s website.
Yes! Library cardholders in good standing can use their library card to log onto any public computer. No library card? Ask at any service desk for a guest pass. Non-cardholders will be asked to show ID before the guest pass is issued.
In addition to Internet service, library computers have word processing, spreadsheet, and presentation software available for public use. Guests may print documents from the public access computers at the rate of $0.15 per page for b/w documents or $0.50 per page for color documents. Oversized or double-sided documents are considered two documents.
Yes, we offer programming for all ages, including summer, winter and year-round programs! A full schedule of events is available on the Library's website or call the Library at (210) 619-1700 for information.
Two meeting rooms are available for public use during library operating hours. The rooms are free of charge to residents and must be reserved in advance. Non-residents may use the rooms for a nominal charge. Full instructions on how to reserve and use the rooms can be found on the Library’s website or call the Library at (210) 619-1700 for information.
The Library has ten individual study rooms that hold 1-2 people and two group study rooms that hold 4-6 people. The rooms are available on a first-come, first-served basis. We do not accept reservations for study rooms.
We love our volunteers! Volunteers help out with all types of things, including shelving, special projects, and operating the used bookstore. Teen volunteers often help our Youth Services staff with children’s programming. If you are aged 18+ and would like to volunteer, fill out an application and return it to the Library. You will be contacted by our volunteer coordinator. Teens aged 13-17 can fill out an application and return it to our Youth Services Librarian. Teens are accepted for volunteer work twice per year in April and October. Visit the Library's website to apply or call (210) 619-1700 for information.