With the Presidential disaster declaration issued for 77 counties in Texas, residents and businesses that sustained uninsured losses (including water damage) due to the winter storm can now begin the process to apply for individual assistance. Assistance may include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the disaster.
There is a four-step process to begin the application for assistance and registration is available online:
Additional information is available at fema.gov.
Texas Department of Insurance800-252-3439tdi.texas.gov/pubs/consumer/cb074.htmldi.texas.gov
As residents begin the process of repairing pipes and electrical issues within their homes, there are some things folks should keep in mind. Below the City has provided information that can help guide residents through the process.
When do I need a permit for plumbing work?
When do I need a permit for electrical work?
If you have any questions, please contact the Inspections Division at (210) 619-1750.
Due to the recent winter weather, residents may have discovered water leaks or pipe breaks on their property. If you discover a leak or break on your property you will need to file a claim with your homeowner's insurance and contact a plumber. If you live in an apartment complex you should reach out to your complex management.
If you have any additional questions on water utilities, please call (210) 619-1100.
Do you have questions about your electric bill after the recent power outages? Check with your service provider for current updates on how they are handling customer bills.