Payment Options

IN PERSON

Utility Department:

Bring both portions of your current bill to our main office. We accept Visa, MasterCard debit or credit cards, Discover, American Express, checks, and money orders.  

Kiosk:

Bring both portions of your current bill to the Schertz YMCA or H-E-B. Only cash or credit/debit card card payments are accepted and a processing fee is charged by the location. The payment will post to your account next business day.

BANK DRAFT

To set up your account for bank draft, contact Utility Billing or fill out the Automatic Bill Payment Form. Payments are automatically withdrawn from your bank account each month. Complete the form and return with a voided check to: 

City of Schertz - Utility Billing

1400 Schertz Parkway

Schertz, TX 78154

ONLINE

Pay online here

There is NO convenience fee to pay online. 

By Mail

Make checks payable to the City of Schertz Utility Billing Department. Do not send cash in the mail. 

City of Schertz - Utility Billing

1400 Schertz Parkway

Schertz, TX 78154

BY PHONE

Customers can conveniently pay their utility bill Monday through Friday from 8:00 AM to 5:00 PM. Visa, MasterCard, Discover, and American Express are accepted, as well as debit card payment (debit card must have Visa or MasterCard logo). Simply call (210) 619-1100. For faster processing, please have your utility account number, and checking account or credit card information readily available before you call. 

There is a $1.00 fee for over the phone payments.

Drop Box

The 24-hour payment  drop box is located on the side of City Hall Building 1. Please pay with check or money order to ensure proper credit. Do not pay with cash.  

  1. Utility Billing


    Physical Address
    1400 Schertz Parkway
    Building 1
    Schertz, TX 78154

    Mailing Address
    1400 Schertz Parkway
    Building 1
    Schertz, TX 78154

    Fax: 210-619-1139