The Schertz Animal Services Division of the Police Department enforces the City’s Animal Ordinance and Texas Laws relating to animals, provides an animal adoption program, picks up and shelters stray, sick and/or injured animals, and investigates animal cruelty and neglect.
Lost and Found Pets
If you see a stray animal, please call us first. We ask that you not pick it up, take it to your home, or bring it to the shelter; we will dispatch an Animal Services Officers to come to get it.
If you have lost your pet, please watch our Facebook page where we post all new incoming animals to the shelter. If we have your animal, please call us to make an appointment to come to pick it up. As always, we encourage everyone to microchip their animals. This helps us identify and return lost pets to their owners very quickly.
If you need to claim a pet from the animal shelter, come by the Animal Adoption Center (Monday - Friday, 10:00 AM to 5:00 PM and Saturday, 10:00 AM - 4:00 PM). If you locate a stray animal, call us at (210) 619-1550, so we can send an Animal Control Officer to assist.