Privacy Statement
Welcome
Thank you for visiting the City of Schertz Online Portal. This website is designed to make it easier and more efficient for City of Schertz citizens and businesses to interact with their local government. Like all online resources, we recognize that visitors to this website are concerned about their privacy. The City of Schertz is committed to preserving your privacy when visiting this website. This policy describes the City's privacy practices regarding information collected from visitors to this website. This policy describes what data is collected and how that information is used. The City may, at its sole discretion, change, modify, add, or delete portions of this policy. Because this privacy policy applies only to this website, you may wish to examine the privacy policy of any website, including other local websites you access through this website.
Information Collected When You Visit this Website
When visiting this website, the City automatically collects and stores the following information about your visit: 1. The Internet Protocol address and domain name of your Internet service provider. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer, which can be used to direct Internet traffic to you 2. The type of browser and operating system you used 3. The date and time you visited this site 4. The web pages or services you accessed at this site 5. The URL or web site address of the web site you visited prior to coming to this website and from which any web page on this site was linked. This information is used to improve this website's content and to help the City understand how people are using this website. This information is collected for statistical analysis, to determine what information is of most and of least interest to our visitors, and to identify system performance or problem areas. The information is not collected for commercial marketing purposes and the City does not sell or distribute the information collected from the Portal for commercial marketing purposes.
Information Collected When You E-mail this Website
If, during your visit to this website, you send an e-mail to the City, your e-mail address and the contents of your e-mail may be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us. Your e-mail address and the information contained in your e-mail may be used to respond to you, to address issues you identify, to further improve this website, or to forward your e-mail to another agency for appropriate action. Your e-mail address is not collected for commercial marketing purposes and the City does not sell or distribute your e-mail address for commercial marketing purposes.
Personal Information and Choice
"Personal information" is information about an individual (e.g. an individual's name. address, and phone number). A domain name or Internet Protocol address is not considered personal information. Personal information is not collected through this website unless you send an e-mail containing such information to the City through this website. If you do not communicate with this website, it does not affect your ability to use any other features of this website or other government websites. The City does not knowingly collect personal information from children or create profiles of children through this website. People are cautioned that the collection of personal information provided by any individual in an e-mail will be treated the same as information given by an adult, and may, if not protected by federal > or State law, be subject to public access. The City encourages parents and teachers to be involved in children's Internet activities and guide the children whenever children are asked to provide personal information online.
Disclosure of Information Collected Through This Website
Information collected through this website, personal or otherwise, may, if not protected by local, federal or state law, be subject to disclosure pursuant to law, such as the Freedom of Information Law (FOIL), or court order. Additionally, the City may disclose personal information to local, federal or state law enforcement authorities to enforce its rights against unauthorized access or attempted unauthorized access to the City's information.
Security
The City limits employee access to personally identifiable information from this website to only those employees who need access to perform a specific job. Security measures have been integrated into the design, implementation, and day-to-day operations of this website as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.
NOTE: The information contained in this policy should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof the security of information provided via this website. For site security purposes and to ensure that this website remains available to all users, the City employs software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise cause damage to this website.
Links Disclaimer
In order to provide visitors with certain information, this website provides links to City departments, local, state and federal government agencies, and websites of other organizations that are City supported or related to municipal operations. A link does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services or accessibility of that website. Once you link to another website from this website, you are subject to the terms and conditions of that website.
Information Disclaimer
Information provided on this website is intended to allow the public immediate access to public information. While all attempts are made to provide accurate, current, and reliable information, the City recognizes the possibility of human and/or mechanical error. Therefore, the City, its employees, officers and agencies make no representations as to the accuracy, completeness or suitability of the information provided by this website, and deny any expressed or implied warranty as to the same.
Contact Information
City of Schertz
1400 Schertz Parkway
Schertz, Texas 78154
210-619-1000
