Show All Answers

1. Where can I get a Schertz T-shirt car sticker?

You can get a sticker at the Hal Baldwin Municipal Complex located at 1400 Schertz Parkway at City Hall or the Administration Building #2. 

2. How do I open or close my Utility Account?

Go to the Utility Billing Account Services page for directions on how to open or close a utility account. 

3. How can I reconnect my service after office hours?

If you are in need of a service reconnection you may contact the after hour’s number at (210) 619-1100. There is a $50 reconnection fee. Please provide your account number or street address. 

Meter Tech After Hours Availability:

Monday through Friday 5:00 PM - 9:00 PM

Weekends and Holidays 8:00 AM - 9:00 PM

4. Does the City of Schertz have a street sweeper?

Our street sweepers clean about 163 miles of street each month in the City of
Schertz. In order to maintain all of the roadways, the City asks that residents do
not dump, push, sweep, or blow yard waste- including leaves, tree limbs, or
brush- into City streets or right of ways.

5. How can I get a Food Handlers Permit?

Learn more about how to sign up for the ANSI accredited food handler training.

6. How can I pay my ticket/citation?

Payment of fines are accepted in person, by mail or online. Anyone under the age of 17 must appear in person and must be accompanied by a parent or legal guardian. The City of Schertz Municipal Court accepts cash, credit/debit card, money orders or cashiers checks. No personal or company checks accepted.  

7. How can Contractors register with the City?

All contractors performing work for which a permit is required in the City of Schertz shall be registered with the City. Certain types of contractors are required to be licensed by the State of Texas. 

View Contractor Registration Information

8. Can I rent a Pavilion?

Park Pavilions are available in various Schertz city parks. Learn more and reserve a pavilion online.

9. How can I adopt a pet?

View adoptable animals or visit the Schertz Animal Adoption Center located at 800 Community Circle, Schertz, Texas 78154

10. How can I get a Police report?

The Schertz Police Department is urging community members to file online reports or request a police report or other related records using online services. Utilizing these online services will increase efficiencies within the department while enhancing services to community members of Schertz. 

Learn more and file an online report.

11. Does the City of Schertz offer finger printing?

Yes, please contact the Police Department at (210) 619-1200 or visit at 1400 Schertz Parkway, Building # 6.

12. How can I get a Solicitor's permit?

Visit the Police Permits page to learn more about how to get a Solicitor’s permit.

13. How can I obtain an open records request?

Fill out the Open Records Request form.

14. Does Schertz offer CPR classes?

Yes, contact EMS at (210) 619-1400

15. How can I pay for my ambulance bill?

Contact the EMS billing office at (210) 619-1450 or pay online on the EMS page under Billing Department.