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Frequently Asked Questions

Utility Billing FAQs

  1. How do I apply for services?
  2. Where do I go to set up service?
  3. Is there a deposit required to set up residential and/or commercial services?
  4. Can my deposit be waived?
  5. How do I discontinue utility services?
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Contact Us

  1. Utility Billing

    Email the Utility Billing Office

    Mailing Address
    1400 Schertz Parkway
    Building 1
    Schertz, TX 78154

    Phone: 210-619-1100
    Fax: 210-619-1139

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  1. City of Schertz
  1. 1400 Schertz Parkway, Schertz, Texas 78154
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