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Frequently Asked Questions

Utility Billing FAQs

  1. How do I apply for services?
  2. Where do I go to set up service?
  3. Is there a deposit required to set up residential and/or commercial services?
  4. Can my deposit be waived?
  5. How do I discontinue utility services?
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Contact Us

  1. Utility Billing

    Email the Utility Billing Office

    Mailing Address
    1400 Schertz Parkway
    Building 1
    Schertz, TX 78154

    Phone: 210-619-1100
    Fax: 210-619-1139

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  1. Account Services
  2. Understanding Your Bill
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  1. Seal of the City of Schertz Incorporated 1958

Contact Us

  1. City of Schertz
    1400 Schertz Parkway
    Schertz, Texas 78154
    Email the City of Schertz
    Hours: Monday - Friday: 8 a.m. - 5 p.m.
    Customer Care

Quick Links

  1. Staff Directory
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  5. CivicRec
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