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Frequently Asked Questions

The following are some of the frequently asked questions fielded by several Schertz Police Department officers. Feel free to browse through the questions. If there is still an unanswered question, or maybe the FAQ didn't answer it completely, please feel free to contact the Schertz Police Department at its non-emergency line (210) 619-1200.

General Questions

  1. I believe I have witnessed or am a victim of a crime. How do I report the incident?
  2. How does someone become a police officer?
  3. How can I submit a complaint when I witness an officer perform an act of misconduct?
  4. How can I recommend an officer for recognition when I witness an act of exemplary performance?
  5. What does "SZPD" stand for?
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Community Policing

  1. I will be out of town for a few weeks. Does the Schertz Police Department offer a house check program?
  2. I would like to know more about the Schertz Police Department and law enforcement as a whole. Does the Schertz Police Department offer a Citizen's Police Academy?
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Traffic Stops

  1. What should I do if I think I'm being stopped by the police?
  2. Is it okay to pull over into the left-hand shoulder?
  3. I believe that I am not guilty of an offense to which I have just received a citation. How can I contest this?
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Contact Us

  1. Police Department

    Physical Address
    1400 Schertz Parkway
    Building 6
    Schertz, TX 78154


    1400 Schertz Parkway Building 6 Schertz TX 78154
    Directions

    Phone: 210-619-1200
    Emergency: 911

    Non-Emergency: 210-619-1274


    Directory

  1. About the Department
    1. Command Staff
    2. Department Policies
  2. Join the Department
    1. Application Process
    2. Disqualifiers
    3. Frequently Asked Questions
  3. Police Divisions
    1. Investigations
      1. Open Cases
      2. Regional Crime Victims Liaison
    2. Support Services
      1. Records
      2. Communications Unit (Dispatch)
      3. School Resource Office
    3. Uniformed Services
      1. K-9 Program
    4. Auxiliary Services
      1. Animal Services
      2. Environmental Health
  4. Community Services
    1. Crime Prevention
      1. Neighborhood Watch
      2. National Night Out (NNO)
      3. Operation Polar Express
    2. Community Engagement
      1. Schertz Citizens Police Academy
        1. Schertz Citizens Police Academy Alumni Association
      2. Ride Along Program
      3. Volunteer Auxiliary
    3. Youth Programs
      1. Junior Police Academy
      2. Blue Santa
    4. Classes & Education
  5. Police Statistics
    1. Community Crime Map
    2. Racial Profiling Report
  6. Report a Crime
  7. File an Online Report
  8. Police Permits
  9. Frequently Asked Questions
Agendas & Minutes
Online Payments
Online Services
Transparency
Employment
Alerts
Facebook
Instagram
YouTube
  1. Seal of the City of Schertz Incorporated 1958

Contact Us

  1. City of Schertz
    1400 Schertz Parkway
    Schertz, Texas 78154
    Email the City of Schertz
    Hours: Monday - Friday: 8 a.m. - 5 p.m.
    Customer Care

Quick Links

  1. Staff Directory
  2. Schertz Public Library
  3. Schertz Economic Development Corporation
  4. Schertz Family YMCA
  5. CivicRec
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Site Links

  1. Home (Schertz.com)
  2. Accessibility
  3. Site Map
  4. Copyright Notices
  5. Privacy
  6. Create an Account or Sign In
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