Operation Polar Express

Operation Polar Express Logo

The holiday season brings gifts and the possibility of package thefts. You can ensure the secure delivery of your packages by shipping them to the Schertz Police Department. You can pick them up from the Police Department and have one less thing to worry about. 



Pick-up Requirements


1) Government-issued identification card
2) Tracking Number
3) Name of the person picking up the package must match the name on the mailing address.

This program is open to all Schertz residents. Packages must be under 50 pounds. There is no charge for this service. 

To ship your packages, ship to:
[Your Name]
Schertz Police Department
Attn: Operation Polar Express
1400 Schertz Parkway, Bldg. 6
Schertz, TX 78154.

Pick-up Times

2022 Schedule
Accepting Packages: November 7 - December 23, 2022

Package Pickup:
Monday - Friday: 8:00 AM - 5:00 PM
Saturdays: 10:00 AM - 12:00 PM (November 19, 26 & December 3, 10, 17 only)

Any package not retrieved by December 24, will be returned to sender. 

  1. Anna Kraft

    Special Projects Officer